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Repairs

Contact our Repair Department

Austin Texas

(512) 400-0446

San antonio & Corpus Christi
Toll-Free 1-877-451-8852
(Mobile Service Center)

Troubleshooting and Safety Tips

If your Power Chair or Scooter doesn't run

There are common problems that you can solve by following these simple steps:

1. Is your power chair plugged in?
If yes, unplug and try again. If no, ask question #2.

2. Is the power turned on?
If no, turn on power and try again. If yes, ask question #3.

3. Will your power wheelchair roll when it is pushed?
If yes, locate the freewheel levers as shown in owner’s manual and disengage the freewheel levers. Try again.

If no, contact our Full Service Repair Department at Kerring Group (512) 451-8853 in Austin or call toll free 1-877-451-8852

Red Scooter

CORRECT BATTERY CHARGING IS ESSENTIAL!

To prolong the life of your powerchair or scooter batteries, it's important to follow the correct procedures when charging your batteries.

1. If you use your power wheelchair heavily every day, charge it every night for 8-14 hrs.

2. If you use it occasionally, charge it two to three times per week for 8-14 hours. At a minimum, charge your power wheelchair at least once per week for 8-14 hours if not heavily used.

3. Do not charge the batteries for more than 24 consecutive hours.

4. Never allow the batteries to lose a complete charge.

5. Do not use chargers designed for automobiles or wet-cell batteries. Only use the charger that is designed for scooters or power chairs.

CALL US FOR ANY REPAIRS

(512) 400-0446 or Toll Free (877) 451-8852

Safety Instructions

To help prevent personal injury or damage, adhere to these instructions:

Power off your powerchair before transferring on and off the seat.
Avoid wearing any loose fitting clothing or accessory that could become entangled in one of the unit’s wheel assemblies.
Be aware of your surroundings (traffic, weather conditions, terrain, other people, etc.)
Refer to your powerchair or scooter owner’s manual for additional safety instructions.

Kerring Group now accepts the Scooter Store clients for repairs!

Enhancing Your Independence