Contact our Repair Department

Austin Texas (512) 451-8853 ext 4

Toll-Free (Mobile Service Center)
San antonio & Corpus Christi
1-877-451-8852 ext 4

Troubleshooting and Safety Tips

If your Power Chair or Scooter doesn't run

There are common problems that you can solve by following these simple steps:

1. Is your power chair plugged in?
   If yes, unplug and try again. If no, ask question #2.
2. Is the power turned on?
   If no, turn on power and try again. If yes, ask question #3.
3. Will your power wheelchair roll when it is pushed?
   If yes, locate the freewheel levers as shown in owner’s manual and disengage the freewheel levers. Try again.

If no, contact our Full Service Repair Department at Kerring Grroup

Austin Texas (512) 451-8853 ext 4

Toll-Free (Mobile Service Center)
San antonio & Corpus Christi
1-877-451-8852 ext 4

CORRECT BATTERY CHARGING IS ESSENTIAL!

To prolong the life of your powerchair or scooter batteries, it's important to follow the correct procedures when charging your batteries.

If you use your power wheelchair heavily every day, charge it every night for 8-14 hrs.

If you use it occasionally, charge it two to three times per week for 8-14 hours.  At a minimum, charge your power wheelchair at least once per week for 8-14 hours if not heavily used.

Do not charge the batteries for more than 24 consecutive hours.

Never allow the batteries to lose a complete charge.

Do not use chargers designed for automobiles or wet-cell batteries. Only use the charger that is designed for scooters or power chairs.